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BJ Gallagher is available for keynote presentations at conferences and training seminars for organizations of all types. She also provides consulting services for improving organizational effectiveness in the areas of change management, innovation and creativity, customer service, teambuilding, race relations, and gender issues. She custom-tailors her presentations and seminars to the needs and interests of each group, with topics including:
TAPPING INTO THE CREATIVITY OF DIVERSITY
BJ Gallagher has a unique approach to developing employees and building flexible, innovative organizations – an approach that includes humor, creativity, and metaphor, combined with practical, common sense solutions to what may seem like dilemmas of diversity. Her experience in her consulting work has helped her clients maximize the productivity of diverse employees, increase innovation and generate new ideas, enhance team effectiveness, and build customer loyalty. This lively, interactive session provides participants with the opportunity to assess their own organization's management practices, and to explore ways to tap into the creativity of employee diversity.
CREATING A CULTURE OF PERSONAL ACCOUNTABILITY IN YOUR ORGANIZATION
Widespread "victim thinking,” whining, finger-pointing, helplessness, and blaming are behaviors that plague many organizations today. Employees and management alike often seem caught up in a vicious cycle of The Blame Game. This stimulating, interactive session addresses the personal and organizational costs of "victim" thinking and behavior, and demonstrates that the solution is a dynamic shift to personal accountability. Participants learn how to help both individuals and organizations transform blaming into problem-solving, “victim thinking” into "ownership thinking,” and "poor me" into "personal accountability"– resulting in empowered, proactive, productive people..
HOW TO MANAGE YOUR BOSS … AND OTHER IMPORTANT RELATIONSHIPS
Most people don't realize that management is a two-way street. The same techniques that we use to "manage down" can be used to "manage up." People are people, whether they are bosses or employees, co-workers, friends or family members – the same principles apply to managing our relationships with them. This entertaining presentation includes specific tips understanding yourself, understanding the other person, and managing the relationship – both in your professional life and personal life..
ADDITIONAL PRESENTATION TOPICS:
- MAKING THE MOST OF CHANGE
- TEACHING PENGUINS TO FLY: Cultivating Innovation
and Creativity in Your Organization
- SELLING TO DIVERSE CUSTOMERS
- SERVING THE NEEDS OF DIVERSE CUSTOMERS
- DOING MORE WITH LESS: MEETING TODAY'S MANAGEMENT
CHALLENGES
- HOW TO BE A BETTER BOSS
- MALE-FEMALE COMMUNICATION STYLES
- LEADERSHIP SKILLS FOR WOMEN
- SEXUAL HARASSMENT: WHAT IT IS, HOW TO PREVENT
IT, HOW TO STOP IT
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